Job Description: Quality Analyst

About InOrg Global:
InOrg Global helps organizations achieve global competitiveness through seamless integration of talent, technology, and strategic capabilities.
As a Global Capability Center Partner to companies of all sizes, from startups to Fortune500s, InOrg Global augments clients capabilities to rapidly scale their teams and meet evolving business demands.

Our Core Values:
Trust: We prioritize building trust in every aspect of our business, fostering relationships based on integrity and reliability.
Transparency: We believe transparent practices ensure accountability, build credibility, and foster a culture of trust and collaboration
Adaptability: We thrive in dynamic and evolving environments, embracing change with flexibility and resilience
Innovation: Innovation is at the heart of everything we do. We encourage creativity, curiosity, and forward thinking to drive continuous improvement and solve complex challenges

Job Description:
We are seeking a meticulous and proactive QA/Automation Tester to join our Salesforce project scrum team. The ideal candidate will have a strong background in automation testing, a deep understanding of QA processes, and hands-on experience with tools like Selenium/ Copado/ AccelQ. This role requires a keen eye for detail, a passion for quality, and the ability to work effectively in a fast-paced, agile environment.

Key Responsibilities:
Automation Testing: Design, develop, and execute automated tests using tools like Selenium/Copado/AccelQ, and other relevant technologies.
Manual Testing: Perform comprehensive manual testing as needed to ensure the functionality, performance, and reliability of the Salesforce applications.
Test Case Development: Create detailed, comprehensive, and well-structured test plans and test cases.
Bug Identification and Reporting: Identify, document, and track bugs using JIRA or similar bug tracking tools. Collaborate with developers to resolve issues.
Continuous Improvement: Continuously enhance testing processes and automation frameworks. Stay up-to-date with new testing tools and test strategies.
Collaboration: Work closely with developers, business analysts, and other stakeholders to understand requirements and ensure high-quality software delivery.
Agile Practices: Participate in daily stand-ups, sprint planning, retrospectives, and other agile ceremonies. Contribute to a positive and productive team culture.
Required Skills and Qualifications:
Education: Bachelor's degree in Computer Science, Information Technology, or a related field.
Experience: 3-6 years of QA experience in the IT industry, with a strong focus on automation testing.
Technical Proficiency: Hands-on experience with Selenium/ Copado/ AccelQ and other automation testing tools. Strong scripting skills (e.g., Java, Python, JavaScript).
Salesforce Expertise: Strong knowledge of Salesforce platform and its various components (Sales Cloud, Service Cloud, Experience etc.).
Analytical Skills: Excellent problem-solving skills and attention to detail. Ability to think critically and analytically to identify potential issues.
Communication: Strong verbal and written communication skills. Ability to clearly document and convey complex technical information.
Team Player: Ability to work collaboratively in a cross-functional team environment. Strong interpersonal skills.
Agile Methodology: Experience working in agile/scrum teams. Familiarity with agile practices and tools (e.g., JIRA, Confluence).
Ability to perform tasks with minimal supervision. Demonstrate complete ownership and accountability of project deliverables.
Certifications: Salesforce certifications (e.g., Salesforce Certified Administrator, Salesforce Certified Platform App Builder) are a plus.