Job Title: Program Manager

Overview:

We are seeking an experienced Program Manager with a strong background in Saleforce to lead the planning, execution,

and delivery of complex technical projects within our organization. The ideal candidate will have

a strong technical background, exceptional organizational skills, and the ability to collaborate

effectively with cross-functional teams. This role requires a strategic thinker who can drive

initiatives from conception to completion while ensuring alignment with business objectives and

stakeholders' expectations.

Responsibilities:

● Lead and manage multiple Salesforce development projects simultaneously, ensuring on-time delivery within scope & budget.

● Lead the planning, execution, and delivery of multiple technical projects simultaneously,

ensuring they are completed on time, within scope, and within budget.

● Collaborate with stakeholders to define project requirements, scope, and objectives, and

develop comprehensive project plans and schedules.

● Identify and mitigate risks, anticipate bottlenecks, and resolve issues that may impact

project timelines or deliverables.

● Coordinate cross-functional teams, including engineers, designers, QA, and

stakeholders, to drive alignment and ensure successful project execution.

● Track project progress, monitor key performance indicators (KPIs), and provide regular

updates to stakeholders on project status, risks, and dependencies.

● Facilitate effective communication and collaboration among team members, ensuring

transparency and alignment throughout the project lifecycle.

● Manage project budgets, resources, and timelines, making adjustments as necessary to

optimize project delivery.

● Drive continuous improvement by identifying opportunities to streamline processes,

enhance productivity, and increase efficiency.

● Ensure compliance with company policies, procedures, and quality standards, and drive

adherence to best practices for project management.

● Foster a culture of accountability, innovation, and excellence within the project team,

promoting a positive and collaborative work environment.

Qualifications:

● Minimum of 5 years of experience in program or project management, preferably in Salesforce Development projects

● Strong understanding of Salesforce platform Capabilities, including custom development, configuration and integration

● Proven track record of successfullu managing complex Salesforce projects from Initiation to completion

● Saleforce certifications such as Salesforce Certified Administrator (ADM 201) & Salesforce Certified Platform developer I/II are highly desirable

● Bachelor’s degree in Computer Science, Engineering, or related technical field. Master’s

degree preferred.

● Proven experience as a Program Manager or similar role, managing complex

technical projects from initiation to completion.

● Strong understanding of software development lifecycle (SDLC) methodologies, agile

practices, and project management frameworks (e.g., Scrum, Kanban).

● Excellent organizational skills, with the ability to prioritize tasks, manage multiple projects

simultaneously, and adapt to changing priorities in a fast-paced environment.

● Exceptional communication and interpersonal skills, with the ability to effectively

collaborate with cross-functional teams and influence stakeholders at all levels of the

organization.

● Strong problem-solving and decision-making abilities, with a focus on driving results and

delivering high-quality solutions.

● Experience with project management tools and software (e.g., JIRA, Asana, Microsoft

Project) for task tracking, issue management, and reporting.

● Knowledge of technical domains such as software development, cloud computing, data

analytics, or cybersecurity is a plus.

● Project Management Professional (PMP) certification or equivalent is preferred.

● Ability to thrive in a dynamic and rapidly changing environment, with a passion for

technology and innovation.

This role offers the opportunity to lead transformative projects that drive business growth and

innovation. If you are a strategic thinker with a strong technical background and a track record

of delivering results, we encourage you to apply and join our dynamic team!